Wedding photography: first impressions count
July 19th, 2011
A potential customer phoned me this afternoon to enquire about wedding packages. I talked him through the pricelist and said I understood he would be considering other wedding photographers. He told me he had spoken to a few but I was the only one who had sounded at all friendly. The rest all sounded like “they were doing me a favour by sending me their pricelist!” He had disregarded them on the spot, just from their phone manner! I’m amazed, how can photographers afford to miss out the simplest things – that is enthusiasm and politeness! First impressions really do count!

Above, an image from Steven and Agnieszka’s wedding, taken at The Long Walk in Windsor
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